Frequently Asked Questions

Is your meat halal?

Our meat isn’t halal, but we offer plenty of vegetarian, vegan, and Halal-friendly options. You can view our main menu for more details.

Do you serve gluten-free pasta?

We offer homemade non-gluten pasta at our Canary Wharf restaurant only. It’s made from 100% non-gluten ingredients in a separate area and cooked in a dedicated pasta boiler.

Please note:

Our restaurants are not a certified gluten-free environment.
All dishes and sauces are prepared where nuts, milk, gluten, wheat flour, eggs, and fish are present, so they may contain traces.
Guests with strong allergies or intolerances should be cautious; if unsure, it’s safest not to order the item.
For any questions about gluten-free pasta or allergens, our Canary Wharf team will be happy to help before your visit.

Do you have non-gluten alternatives?

Yes! We also offer dishes that are naturally non-gluten (antipasti and salad options). Our team will be happy to guide you through the menu when you arrive. Homemade non-gluten pasta is available exclusively at our Canary Wharf restaurant.

Can you accommodate allergies or dietary requirements?

We can accommodate most allergies and dietary needs. For severe allergies, we cannot guarantee 100% allergen-free dishes. Please inform us about your allergies when booking or upon arrival so our team can advise which dishes are suitable for you.

Can we make changes to dishes?

Where possible, yes. Some dishes have fixed ingredients, but we’ll always do our best to accommodate requests.

Do you have a children’s menu?

We don’t have a dedicated children’s menu, but our team will happily suggest dishes that are perfect for little ones. Most kids love our pasta! Any leftovers can be taken home.

Do you take bookings or walk-ins?

We accept both. You can book a table online, or just walk in, we always keep some tables free for last-minute pasta cravings.

How can I book for 5+ people or a large group?

For groups of 7 or more (5+ for St.Katharine Docks location), or for large reservations, please contact the restaurant directly by phone or email. We’ll help you with available dates, seating arrangements, and any special requests.

Do you offer private or semi-private bookings?

Yes! We can accommodate private bookings as follows:

Katharine Docks – up to 25 people
Aldgate – up to 80 people
Canary Wharf – up to 95 people
Baker Street – up to 65 people
Victoria – up to 85 people

Can I book to eat outside?

Outdoor seating is available at St. Katharine Docks (12 seats, covered terrace with heaters and blankets), Canary Wharf (24 seats), and Baker Street (20 seats), Victoria (30 people, covered terrace). Outdoor areas are first-come, first-served. You can request outdoor seating when booking, and we’ll do our best to accommodate you.

I’m running late for my reservation. What should I do?

We can hold your table for 15 minutes. If you will be later than that, please call the restaurant directly so we can make arrangements.

Can I cancel or change my reservation?

Yes! Please give at least 48 hours’ notice to avoid cancellation fees. You can modify your reservation by phone or via the link in your confirmation email.

Are you dog friendly?

We love well-behaved dogs! They are welcome in our outdoor seating areas at St. Katharine Docks, Canary Wharf, Baker Street, and Victoria. They are not allowed at our Aldgate location, as we don’t have an outdoor area there. Service dogs are always welcome indoors. Dogs are not allowed inside otherwise.

Do you have highchairs?

Yes, we have highchairs available. Please let us know when booking so one can be reserved for your table.

Is the venue wheelchair accessible?

Yes, all our restaurants are fully wheelchair accessible, including restrooms.

I have a complaint. Who should I contact?

Please speak to a manager during your visit or email [email protected]. We’ll do our best to resolve any concerns promptly.